Terms of Services

Terms of Service for The Flower Affair

Welcome to The Flower Affair! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms
By accessing or using our website, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree, please refrain from using our site.

2. Order Acceptance
All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to item availability, inaccuracies in product or pricing information, or suspected fraud.

3. Pricing and Payments
Prices are subject to change without notice. We strive for accuracy in pricing; however, errors may occur. We accept various payment methods, and all transactions are processed securely.

4. Delivery Policy
We aim to deliver your flowers on the requested date. However, delivery times may vary due to unforeseen circumstances. We are not liable for delays caused by weather, delivery service issues, or other factors outside our control.

5. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns. If your order is incorrect or damaged, please contact us within 1 hour for resolution.

6. Customer Responsibility
You are responsible for providing accurate information for delivery, including names, addresses, and any special instructions. The Flower Affair is not liable for errors resulting from incorrect information provided by you.

7. Changes to Terms
We may update these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.

8. Governing Law
These terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms will be handled in the appropriate courts in Malaysia.

If you have any questions regarding these Terms of Service, please contact us at thefloweraffairmy@gmail.com.

Thank you for choosing The Flower Affair!